We will send you an email as soon as your order ships, provided you have given us a valid email address. The email will include a DHL or ARAMEX tracking number so you can monitor your order’s delivery progress.

Orders are typically processed within 36 hours after payment is received. In rare cases where processing is delayed, we will contact you via email, phone, or regular mail.

Your order will be dispatched from our warehouse within 2 days after payment confirmation.

You can track your order using the “Track Order” feature on the DHL or ARAMEX website. Alternatively, email us at bgshrestha@gmail.com or everestthankatreasures@gmail.com with your order number.